Terms of Use
Charlene Lizette · StarSea Academy
Last updated September 1, 2026
These Terms of Use apply to the Charlene Lizette and StarSea Academy websites, offerings, bookings, courses, programs, workshops, sessions and digital resources operated by StarSea Enterprises Inc.
Agreement to These Terms
These Terms of Use and Purchase Terms (the “Terms”) apply when you visit our website, create an account, access free or paid content, book a session or purchase a product or service.
In these Terms, the websites, courses, programs, workshops, sessions, memberships, digital products, community spaces and other offerings are collectively called the “Services.” StarSea Enterprises Inc. is referred to as “StarSea,” “we,” “us” or “our.”
By using the Services or completing a purchase, you agree to these Terms and to any additional written terms shown on the applicable sales page, booking page, checkout page or order confirmation. If you do not agree, do not use or purchase the Services.
Eligibility
You must be at least 18 years old and legally able to enter into a contract to purchase or use a paid Service. You are responsible for making sure your use of the Services complies with the laws that apply to you.
Our Services
Our Services may include courses, programs, workshops, Cosmic Sessions, tarot readings, astrology content, coaching, spiritual or personal-development guidance, digital downloads, recordings, memberships, community access and other offerings described on our websites.
Some Services may be provided by instructors, readers, contractors or guest experts working with StarSea. The provider and material details of the Service will be identified on the applicable sales or booking page.
We may add, update, replace or discontinue a Service. We will not remove a right already attached to a completed purchase except where a change is reasonably required for safety, legal compliance, platform availability or circumstances outside our reasonable control.
Prices, Taxes and Checkout
The price, currency, payment schedule and applicable taxes will be displayed before purchase. You agree to provide complete and accurate billing information and authorize us and our payment processor to charge the payment method you select.
Payments may be processed through third-party providers such as Stripe, Kajabi or another provider identified at checkout. Their separate terms and privacy practices may apply.
We may correct genuine pricing, description or listing errors. If an error materially affects an order you already placed, we will contact you and provide any option or remedy required by applicable law.
Payment Plans
A payment plan is a commitment to pay the full purchase price in scheduled instalments. It is not a month-to-month subscription that may be cancelled at any time.
By selecting a payment plan, you authorize our payment processor to charge each instalment on its scheduled date. If a payment fails, we may retry the charge, request an updated payment method and suspend access until the account is brought current.
Not using, attending or completing a Service does not cancel your remaining payment obligation.
Digital Delivery and Access
Digital Services may be delivered by email, download, a Kajabi account or another online platform. You are responsible for providing a working email address, checking spam or filtered folders and maintaining the device, software and internet access needed to use the Service.
The access period is the period stated on the applicable sales page, checkout page or order confirmation. If “lifetime access” is expressly offered, it means access for as long as we continue to operate and make that Service available. It does not guarantee permanent hosting on a particular platform.
All Sales Are Final; No Refunds
To the fullest extent permitted by applicable law, all sales are final. We do not offer refunds, returns, exchanges, credits or transfers after payment has has been made.
This policy applies to every paid Service, including courses, programs, workshops, digital products, downloads, recordings, memberships, one-on-one services, Cosmic Sessions and tarot readings.
Changing your mind, deciding not to participate, failing to access or complete materials, dissatisfaction with the content or outcome, personal circumstances, scheduling conflicts, missed appointments or technical problems on your side do not create a right to a refund. These circumstances also do not cancel any remaining instalments under a payment plan.
Any right or remedy that cannot legally be excluded continues to apply.
Chargebacks and Payment Disputes
If you believe a charge is unauthorized or incorrect, please contact [email protected] so we can investigate. Nothing in these Terms prevents you from contacting your card issuer or exercising a right that applicable law does not allow you to waive.
A chargeback or payment dispute does not cancel a valid payment obligation, including remaining instalments under a payment plan. We may provide the payment processor or financial institution with relevant records, including the sales page, checkout acceptance, order details, delivery or access records and related communications.
A chargeback made fraudulently or in bad faith is a material breach of these Terms. To the fullest extent permitted by law, we may suspend or terminate access and pursue recovery of valid unpaid amounts and reasonable costs directly caused by that breach.
Bookings, Rescheduling and Missed Appointments
Unless the applicable booking page states otherwise:
- An eligible one-on-one appointment may be rescheduled with at least 48 hours’ notice.
- A request made less than 48 hours before the appointment may be refused.
- A missed appointment or failure to attend results in forfeiture of the session without a refund.
- Arriving late may reduce the available session time, and the session may still end at its scheduled time.
- Rescheduling is subject to the provider’s availability.
If we must reschedule because of illness, emergency or technical failure, we will offer a replacement time. If we are unable to provide the purchased session within a reasonable period, we will provide any remedy required by applicable law.
Accounts and Security
You are responsible for keeping your login information confidential and for all activity under your account. Accounts and course access are for one person unless the offer expressly states otherwise.
You may not share, sell or transfer your account or allow another person to access paid content through your login. Contact [email protected] promptly if you believe your account has been accessed without permission.
Acceptable Use
You may not:
- use the Services for unlawful, fraudulent, abusive or harmful purposes;
- harass, threaten, impersonate or violate the rights of our team, contractors or other users;
- disrupt a website, community, session or another person’s participation;
- upload malware, attempt unauthorized access, scrape protected content or interfere with security features;
- record a private session, class or community interaction without the prior permission of everyone involved; or
- use our content to train an artificial-intelligence system or create competing materials without written permission.
We may remove content, restrict communication or suspend or terminate access if we reasonably believe these Terms have been materially violated.
Confidentiality and Community Privacy
Private sessions, group calls, programs and community spaces may include confidential or personal information shared by StarSea, our instructors, contractors or other participants. You agree not to record, screenshot, copy, publish, distribute, identify or commercially exploit another person’s private information without that person’s prior permission.
This includes names, contact information, personal stories, questions, images, voices, videos, business details and any information that a reasonable person would understand to be private or confidential. You must not use information learned through a Service to contact, solicit, harass or impersonate another participant.
We ask every participant to respect these obligations, but we cannot control or guarantee the conduct of other participants. Use care when deciding what to disclose in a group or community setting. These confidentiality obligations continue after your access to a Service ends.
Intellectual Property and Personal-Use Licence
The Services, including all text, videos, audio, graphics, workbooks, exercises, downloads, prompts, frameworks, methods, trademarks and branding, are owned by or licensed to StarSea and protected by intellectual-property laws.
When you purchase or receive access to materials, we grant you a limited, revocable, non-exclusive and non-transferable licence to use them for your own personal, non-commercial purposes. Ownership is not transferred to you.
Without prior written permission, you may not copy, reproduce, screenshot, screen-record, transcribe, extract, republish, distribute, sell, sublicense, teach from, publicly display, upload, share, repackage, create competing or derivative commercial materials from, use for client delivery, use to train an artificial-intelligence system or remove proprietary notices from our materials. You may not use our names, logos or branding in a way that suggests our endorsement or authorization.
Unauthorized copying, sharing or commercial use may result in immediate suspension or termination without a refund. Because unauthorized use may cause harm that money alone cannot adequately remedy, StarSea may seek injunctive or other equitable relief, as well as any other remedy available by law. This paragraph does not limit any other right or remedy.
Recordings, Customer Stories and Testimonials
We may record a workshop, class, webinar, group call, program call or other live Service only when recording is disclosed in advance or at the beginning of the session. We may use a disclosed recording to provide replays to registered participants, maintain business records or improve the Services. Where consent is required by law, we will request it.
We will not use your identifiable image, likeness, voice, video or audio from a session in public advertising or marketing without first asking for your clear permission.
We may share customer stories, questions, feedback, comments or outcomes in an anonymized form for educational or marketing purposes. Before sharing, we will remove or change names and other details that could reasonably identify the person. We will not intentionally disclose identifying personal information as part of an anonymized story.
If a story cannot be adequately de-identified, or if we want to use your name, photograph, likeness, voice, video, social-media handle, business name or other identifying information publicly, we will ask for your clear permission first. We will not materially alter a testimonial in a way that makes it false or misleading. Testimonials describe individual experiences and do not guarantee that another person will receive the same result.
If you gave permission for an identifiable public use, you may withdraw that permission for future uses by emailing [email protected]. Withdrawal will not necessarily require us to recall or remove material that was lawfully created, printed, published or distributed before we received your request.
User Submissions
You retain ownership of original content you submit through the Services, including questions, comments, feedback, photographs and other materials. You grant StarSea a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, display and otherwise use that content only as reasonably necessary to operate, administer and provide the Services.
We will use an identifiable submission for public marketing or as a public testimonial only in accordance with the permission rules in the section above. Anonymized stories and comments may be used as described in that section.
You represent that you own your submission or have all permissions needed to provide it, and that it does not infringe intellectual property, privacy, publicity or other rights, contain unlawful or defamatory material or violate an obligation of confidentiality. We may remove a submission that we reasonably believe violates these Terms or applicable law.
Spiritual and Educational Disclaimer
Tarot, astrology, Cosmic Sessions, coaching, courses and other spiritual or personal-development Services are provided for educational, reflective and personal-development purposes.
They are not a substitute for medical or mental-health care, legal advice, financial or investment advice, tax advice, diagnosis, treatment or emergency services.
We do not accept tarot, astrology or Cosmic Session questions requesting predictions, diagnosis or advice about pregnancy, physical or mental health, medical treatment, legal matters or legal outcomes. We may decline or redirect a question that falls outside the educational and reflective scope of the Service.
You remain responsible for your decisions, actions, wellbeing, finances and results. Do not delay or disregard professional advice because of anything presented through the Services. If you are experiencing an emergency or crisis, contact the appropriate emergency service or qualified professional in your location.
No Guarantees
We do not promise or guarantee any particular personal, relationship, spiritual, business, career, financial or income result.
References to clarity, alignment, fulfilment, freedom, wealth, transformation, success or similar outcomes describe possible areas of exploration or benefit, not guaranteed results. Testimonials and examples reflect individual experiences and do not promise that you will receive the same outcome.
Third-Party Platforms and External Links
The Services may use or link to platforms and websites operated by others, including Kajabi, Stripe, Zoom, Calendly, YouTube and social-media platforms. We do not control their availability, security, content or privacy practices. Your use of those platforms may be governed by their own terms and policies.
The Free Resources page may link to OLOGY, which is a separately operated website or offering. Although StarSea Enterprises Inc. has a 50% ownership interest in OLOGY, activity and purchases made through OLOGY are governed by the terms, privacy policy, refund policy and legal seller identified on OLOGY’s website or checkout.
StarSea’s ownership interest does not, by itself, make an OLOGY transaction subject to these Terms.
Accuracy and Availability
We aim to keep our information accurate and current, but the Services may contain typographical, technical, photographic or other errors. We do not guarantee uninterrupted, error-free or completely secure access.
We may perform maintenance, change platforms, update content or temporarily restrict access. If a material interruption affects a paid Service, we will take reasonable steps to restore access or provide an appropriate alternative.
Disclaimer of Warranties
To the fullest extent permitted by law, the Services are provided on an “as is” and “as available” basis. We disclaim all warranties that may legally be excluded, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.
This section does not exclude any warranty, condition or consumer protection that applicable law does not allow us to exclude.
Limitation of Liability
To the fullest extent permitted by law, StarSea and its directors, officers, employees, instructors and contractors will not be liable for any indirect, incidental, special, punitive or consequential loss, or for loss of profits, revenue, data, opportunity or goodwill arising from the Services.
To the fullest extent permitted by law, our total liability relating to a paid Service will not exceed the amount you paid for the specific Service that gave rise to the claim.
These limitations do not apply to fraud, wilful misconduct, gross negligence where it cannot legally be limited or any other liability that applicable law does not permit us to exclude or limit.
Indemnity
To the extent permitted by law, you agree to indemnify and hold StarSea harmless from third-party claims, losses and reasonable costs arising directly from your unlawful conduct, your material breach of these Terms, your unauthorized use or distribution of our materials, your breach of confidentiality or content you submit that infringes another person’s rights.
This obligation does not apply to the extent a claim was caused by our own negligence, misconduct or breach of law.
Suspension and Termination
We may suspend or terminate access if you materially breach these Terms, fail to make an agreed payment, make a fraudulent or bad-faith chargeback, threaten safety, breach confidentiality, infringe intellectual property, misuse a platform or if suspension is reasonably necessary to comply with law.
If access is suspended or terminated because of your material breach, you are not entitled to a refund, credit or release from a valid outstanding payment obligation, to the fullest extent permitted by law.
Termination does not erase amounts already due or obligations that by their nature should continue, including payment, confidentiality and intellectual-property obligations.
Privacy
Our separate Privacy Policy explains how we collect, use and disclose personal information. Third-party platforms and external websites have their own privacy practices. Review the applicable policies before providing personal information.
Changes to These Terms
We may update these Terms to reflect changes to our Services, business practices or applicable law. The current version will be posted on our website with its “Last updated” date.
Changes apply going forward and do not retroactively remove rights attached to a completed purchase unless permitted by law. Continued use of the Services after an update means you accept the revised Terms for future use.
Governing Law and Disputes
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-law rules.
Subject to any mandatory consumer right or jurisdiction that cannot be waived, the courts located in Toronto, Ontario will have exclusive jurisdiction over disputes relating to these Terms or the Services.
Before starting formal proceedings, you and StarSea agree to make a good-faith effort to resolve the dispute through written communication unless urgent relief is needed or the law provides otherwise.
General Terms
If any provision of these Terms is found unenforceable, it will be limited or removed only to the extent necessary. The remaining provisions will continue in effect. A failure to enforce a provision is not a waiver of it.
You may not transfer your rights or obligations under these Terms without our written permission. We may assign these Terms as part of a merger, reorganization, financing, sale of assets or other lawful business transfer.
We are not responsible for a delay or failure caused by events outside our reasonable control, including natural disasters, serious illness, labour disruption, internet or platform outages, government action or widespread service interruption.
These Terms, together with the applicable sales page, checkout terms, booking terms and Privacy Policy, form the entire agreement concerning your use or purchase of the relevant Service.
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